FAQ Page

FREQUENTLY ASKED QUESTIONS

HOW LONG DOES SHIPPING TAKE?

Orders are typically processed within 5–10 business days before shipment. Shipping times may vary depending on your location and carrier availability.

HOW CAN I TRACK MY ORDER?

Once your order ships, you will receive tracking information by email.

WHAT IS YOUR RETURN POLICY?

We accept eligible returns within 30 days of delivery. Items must be unworn, unused, in original packaging, and include tags and proof of purchase.

DO YOU OFFER EXCHANGES?

Yes. The fastest way to exchange an item is to submit an approved return and place a new order separately.

WHAT IF MY ITEM ARRIVES DAMAGED?

Please contact us immediately at support@wavesathletics.com if your order arrives damaged, defective, or incorrect.

DO YOU OFFER INTERNATIONAL SHIPPING?

International shipping availability may vary depending on location. Customers are responsible for customs fees and import duties when applicable.

HOW CAN I CONTACT WAVES ATHLETICS?

Customer Support:
support@wavesathletics.com

General Inquiries:
contact@wavesathletics.com

Wholesale & Business Inquiries:
info@wavesathletics.com