Refund Policy

REFUND POLICY

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be unworn, unused, in its original packaging, with tags attached, and accompanied by proof of purchase or receipt.

To initiate a return, please contact us at contact@wavesathletics.com. If your return request is approved, we will provide return instructions and, if applicable, a return shipping label. Items returned without prior authorization will not be accepted.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

DAMAGES AND ISSUES

Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or if you received the wrong item. We will evaluate the issue and work to resolve it promptly.

NON-RETURNABLE ITEMS

The following items are non-returnable and non-refundable:

  • Sale or clearance items
  • Gift cards
  • Items marked as final sale
  • Worn, used, washed, or damaged merchandise
  • Items returned without original packaging or tags

EXCHANGES

The fastest way to exchange an item is to return the original item (once approved) and place a new order separately.

REFUNDS

Once we receive and inspect your return, we will notify you regarding the approval status of your refund. If approved, your refund will be issued to your original payment method.

Please note that processing times may vary depending on your bank or credit card provider, and it may take several business days for the refund to appear on your statement.

WAVES Athletics, LLC reserves the right to refuse returns that do not meet the conditions outlined in this policy.